What will delivery cost me?
Depending on the value of your purchase you can qualify for free shipment should your order be over and above R1000, should it be under this you will be charged a flat delivery fee of R100.
Pickups at our store or in La Mercy can also be arranged at no extra charge.
Can the jewellery sets be customised ?
Yes most definitely. On most sets we are able to customise to your colours ,offering you a unique service. Earrings can be made smaller and hand jewellery
adjusted to fit perfectly
(these services do incur an extra fee ).
How do i determine my bangle or shoe size?
Bangle and shoe sizes can be determined using the size guides listed under useful links.please use this guide when making purchases.
How long does customising take?
Depending on the amount of work it entails we generally require 3 to 5 working days . express services are offered at an additional fee.
Due to the nature of the products we Do not Exchange, return or refund. Kindly make sure all purchases are correct before checkout.
How do I check the status of my order?
Once your parcel has been dispatched you will receive a SMS with Tracking Codes and Courier details. Should you have any trouble Tracking your parcel please call or email us and we will gladly assist.
How long does delivery take?
Depending on your location we advise a delivery waiting period of 24 to 36 working hours
Are the colours of products shown on the website accurate?
Whilst we have made every effort to display colours of the product appear as accurately as possible on the site , we cannot guarantee that the colour display on your monitor will be completely accurate as screens of electronic devices vary.